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Visit the following pages to access information in these languages:

 

Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Head to Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Head to Health on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Head to Health for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

Counselling

Mental health support for people from refugee backgrounds

By STARTTS

Access this service

Book a video call
Access in person

About this service

STARTTS (NSW Service for the Treatment and Rehabilitation of Torture and Trauma Survivors) provides specialised mental health support to humanitarian entrants in Australia who are experiencing psychological and/or psychosocial difficulties relating to pre migration experiences of torture and trauma.

This service may help:

  • Culturally relevant psychological treatment and support
  • Face-to-face and telehealth counselling and therapy
  • Services are free and confidential

Cost

Free

Availability

Mon-Fri: 9am - 5pm

Duration

Service over multiple sessions (e.g. online course)

Engagement

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