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Counselling

Online and Phone Counselling Service

About this service

Kids Helpline is Australia’s only free 24/7 support service specifically for children and young people aged 5 to 25 years, offering professional and confidential counselling for any reason via phone and WebChat. We also offer a range of self-help resources on our website, and peer-support services.

This service may help:

  • Develop strategies to manage your emotions and challenging situations
  • Support you with your safety, mental health, and wellbeing
  • Provide information and referal to local support services

Service for

Anyone in need
Anyone in need

Cost

Free

Age group

4 to 25 years

Availability

24/7

Duration

As needed - this includes one-off and ongoing counselling

Engagement

,

Therapy framework

Other
Guidelines
Our framework: Client-centred, Ethical, Empowering, Strengths-based & Relational Our counselling model: Engagement, Exploration, Goal Formation, Action - working with goals, Closure/Transitioning